Hitachi America, Ltd.


Consumer Electronics Product Support and Contacts

Customer Service

For resources and product support on Projection TVs, LCD Projection TVs, Plasma Televisions, Professional Plasma Monitors, DVD Players and Camcorders, please contact us at 800-HITACHI (1-800-448-2244).

Email us at:
United States:

Write us at:
Hitachi America Ltd., Digital Media Division P.O. Box 99652 Troy, MI. 48099


» Owner's Guides Downloads & Software Updates

Click on the link above, to be connected to our Service Department website. There you will find access to free software downloads and owner's guides.


» Legacy Products

Click on the link above to access previously sold televisions and home audio & video products.



  • Electronic Waste Collection and Recycling

  • Hitachi partners with Electronic Manufacturers Recycling Management Company, LLC (“MRM”) to support reliable electronic waste collection and recycling programs in selected states. MRM combines the resources of responsible electronics manufacturers and recyclers to implement collaborative recycling programs for electronics products. Click here for more information on the availability of MRM-operated Hitachi brand consumer electronics collection and recycling programs in your state. You may also obtain MRM-managed consumer electronics collection services and information directly at MRM’s toll free number 888.769.0149 or at

    For more information on the Hitachi Group’s environmental vision click here or visit



  • Hitachi America, Ltd.
  • 1.5, the 1.5 logo, Director's Series and Ultravision are registered trademarks of Hitachi America, Ltd. BDCam, CinemaRes, ClearWindow, HybridCam and Reel120 are trademarks of Hitachi Home Electronics (America), Inc.

  • Affiliated Company and logos

  • • CONEQ is a trademark of Real Sound Lab, SIA.
    • CONEQ HA Mode™ (Hearing Aid) technology produces natural sound   for the hearing impaired. The listener can enjoy details in music and   clear dialog often without the help of a hearing aid.
    • The HDMI Logo and High-Definition Multimedia Interface are   trademarks or registered trademarks of HDMI Licensing LLC.
    • ENERGY STAR is a registered trademark of the U.S. Government.
    • DTS is a registered trademark of DTS, Inc.; the DTS logos and   Symbol are trademarks of DTS, Inc.
    • Dolby and the double-D symbol are registered trademarks of
      Dolby Laboratories.
    • The "DVD Logo" is a trademark of DVD Format/Logo
      Licensing Corporation.
    • "x.v.Color" and the x.v.Color™ Logo are trademarks of
      Sony Corporation.
    • TruSurround HD, SRS and the SRSSymbol are trademarks of
      SRS Labs, Inc.

Consumer Electronics Canada

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